YOUR INDUSTRY / HOTELS & HOSPITALITY
Cyber insurance for the systems behind every stay.
Reservations, payments, guest information and service platforms help keep a property moving.
Discuss my business ↗ILLUSTRATIVE SCENARIO
Guests arriving. Reservations out of reach.
Guests arrive while a reservation platform is inaccessible. Your team needs to confirm bookings and explain the disruption. Coverage depends on the cause and the policy, including whose system failed.
An outage is not automatically a covered cyber event.
Map the systems behind the work.
- Property management
- Booking platforms
- Guest information
- Payment services
Then ask what the policy addresses.
Map the responsibilities of the property owner, operator, franchise and booking provider. Ask how multiple locations, guest notification and outside-provider interruption are treated.
Ask about the incident trigger, covered response costs, reporting obligations, approved vendors, sublimits, retentions and exclusions.
Review the coverage questions →Questions before a proposal.
What is cyber insurance?
Cyber insurance may help pay specified costs from a covered cyber incident. The policy defines the events, expenses, limits and exclusions. It does not replace cybersecurity measures.
Does it cover every outage?
No. The cause, affected system and policy wording matter. Ask about attacks, system failures, waiting periods and outside providers.
Can it help after customer information is exposed?
A policy may address certain investigation, notification and liability expenses. Check which services are included and which limits, approvals and reporting conditions apply.
Can it help protect customer trust?
Some policies address crisis communications or public-relations expenses. These services cannot guarantee restored trust or reimburse every future lost sale.
How much does it cost?
An actual quote depends on your business and the coverage offered. Compare price alongside limits, retentions, conditions and exclusions. This site does not provide live quotes.
Is CyberAffirm the insurance company?
CyberAffirm is an insurance agency. The insurer named in a policy issues the coverage and confirms its effective date.
General context: FTC cyber insurance guidance.